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Barbara Pachter
Barbara Pachter is an internationally renowned business etiquette and communications speaker and coach, and adjunct faculty in the School of Business at Rutgers University. She has delivered over 2,100 seminars throughout the world. The author of ten books, including The Essentials of Business Etiquette and New Rules @ Work, Barbara Pachter lives in Cherry Hill, New Jersey.
pachter.com
@barbarapachter
Susan Magee is an assistant professor of communications and the author of several nonfiction books. She lives in Philadelphia.
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pachter.com
@barbarapachter
Susan Magee is an assistant professor of communications and the author of several nonfiction books. She lives in Philadelphia.
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By the Author
The Power of Positive Confrontation
The step-by-step guide to tackling conflict-personal or professional-including a section on navigating sticky situations online.When slighted, misunderstood, cut in front of, annoyed, taken advantage of,…
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When the Little Things Count . . . and They Always Count
From the Internet and e-commerce to contract work and globalization, the way we work and communicate is changing constantly. Still, one essential fact remains: We…