A Hacker Tells All
New York Times review of Kevin Mitnick's "Ghosts in the Wires"
Aug 18, 2011
New York Times
By J.D. Biersdorfer
August 12, 2011
Considering the fact that Windows 95 hadn’t even been released when federal agents finally caught up with the computer hacker Kevin Mitnick, one might assume his new memoir would be full of stale old tech-and-techniques that no one in 2011 could possibly care about. But as Mitnick makes clear here, don’t jump to conclusions.
While he excelled at infiltrating computer systems from a keyboard and had a sharp memory for numbers, “Ghost in the Wires” (written with William L. Simon) really showcases another of Mitnick’s skills: social engineering, or what he describes as “the casual or calculated manipulation of people to influence them to do things they would not ordinarily do.” By doing his research and impersonating authority figures over the phone or by e-mail, Mitnick found he could persuade just about anybody — programmers, technicians, even the nice lady at the Social Security Administration — to give him the things he wanted, like passwords, computer chips and personal information about F.B.I. informants on his tail. “People, as I had learned at a very young age, are just too trusting,” he writes.
It’s this element to his story that makes “Ghost in the Wires” read like a contemporary über-geeky thriller. Many of today’s computer viruses and identity-theft scams — and even the recent phone-hacking scandals of certain newspapers — depend on social engineering mixed with a misuse of technology to dupe the unsuspecting. In that regard, Mitnick’s memoir also serves as a wake-up call for anyone trying to keep personal information private. (Out of prison since 2000, Mitnick now works as a security consultant.)
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Aug 18, 2011
New York Times
By J.D. Biersdorfer
August 12, 2011
Considering the fact that Windows 95 hadn’t even been released when federal agents finally caught up with the computer hacker Kevin Mitnick, one might assume his new memoir would be full of stale old tech-and-techniques that no one in 2011 could possibly care about. But as Mitnick makes clear here, don’t jump to conclusions.
While he excelled at infiltrating computer systems from a keyboard and had a sharp memory for numbers, “Ghost in the Wires” (written with William L. Simon) really showcases another of Mitnick’s skills: social engineering, or what he describes as “the casual or calculated manipulation of people to influence them to do things they would not ordinarily do.” By doing his research and impersonating authority figures over the phone or by e-mail, Mitnick found he could persuade just about anybody — programmers, technicians, even the nice lady at the Social Security Administration — to give him the things he wanted, like passwords, computer chips and personal information about F.B.I. informants on his tail. “People, as I had learned at a very young age, are just too trusting,” he writes.
It’s this element to his story that makes “Ghost in the Wires” read like a contemporary über-geeky thriller. Many of today’s computer viruses and identity-theft scams — and even the recent phone-hacking scandals of certain newspapers — depend on social engineering mixed with a misuse of technology to dupe the unsuspecting. In that regard, Mitnick’s memoir also serves as a wake-up call for anyone trying to keep personal information private. (Out of prison since 2000, Mitnick now works as a security consultant.)
Read more